Legal

Privacy Policy

Last updated: January 1, 2025

1. Overview

J2 Scaling ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website at j2scaling.org or engaging our services, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

Information you provide directly — When you fill out a contact or intake form, we collect your name, email address, phone number, business name, and any details you voluntarily share about your business.
Information collected automatically — When you visit our website, we may collect your IP address, browser type, referring URL, pages visited, and time spent on pages through standard analytics tools.
Information from client engagements — When you become a client, we may collect additional business information, access credentials to ad platforms or CRMs, and financial information necessary to provide services.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and communicate with prospective clients
Deliver and improve our marketing services
Send relevant updates, proposals, or service-related communications
Analyze website performance and improve user experience
Comply with legal obligations

We do not sell your personal information to third parties. Ever.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our site. You can control cookie settings through your browser. Note that disabling cookies may affect certain functionality.

We may also use third-party analytics tools (such as Google Analytics) that collect anonymized usage data. These tools have their own privacy policies governing data use.

5. Third-Party Tools and Platforms

In delivering our services, we use tools such as GoHighLevel (GHL), Meta Ads Manager, Google Ads, and other marketing platforms. Your data may be processed through these platforms as necessary to provide services. Each of these platforms maintains its own privacy practices.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Client data is retained for a minimum of 3 years following the end of an engagement for record-keeping purposes. You may request deletion of your data at any time, subject to legal retention requirements.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and secure communication practices when sharing sensitive information with us.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us through our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out through the contact form on our website at j2scaling.org.